Empowering People. Transforming Culture

At The Human Approach, we deliver impactful, human-centered HR training designed to empower professionals and transform workplace cultures. Our offerings are customisable for in-house teams, HR departments, and individual professionals.

Our Services


At The Human Approach, we go beyond traditional HR training. We create meaningful, human-centred learning experiences that equip professionals to lead with empathy, navigate complexity with emotional intelligence, and build truly inclusive workplace cultures. Whether you're an HR leader, team manager, or individual professional, our programmes are tailored to meet you where you are, and support you in creating the culture you want to grow. From in-house workshops and leadership development to one-to-one coaching, everything we offer is rooted in the belief that kindness, equity, and psychological safety aren't optional extras, they're essential.

Supporting Capability with Confidence

Learn how to navigate performance concerns with empathy and structure. This workshop guides you through fair processes while helping you build the confidence to hold honest, supportive conversations that prioritise both people and outcomes.

Fair & Human Disciplinary Conversations

Gain the tools to manage disciplinary issues in a way that’s both compliant and compassionate. You'll leave equipped to run fair investigations, make balanced decisions, and communicate clearly, even when conversations are tough.

Managing Grievances with Clarity & Care

Explore how to respond to complaints with professionalism, empathy, and transparency. This session helps you handle grievances confidently, minimise conflict, and support a culture of psychological safety and trust.

Kind, Consistent Absence Conversations

Master the balance between care and consistency when managing absence. You’ll learn practical approaches to short- and long-term sickness, how to hold supportive conversations, and when to consider occupational health or adjustments.

Creating a Culture of Dignity & Respect

This workshop goes beyond policy to focus on behaviours, boundaries, and culture. You'll explore how to recognise and address bullying or harassment, and how to actively build a workplace where respect and inclusion are non-negotiable.

Giving Feedback That Helps People Grow

Build your confidence to give timely, honest feedback that supports growth, not defensiveness. This interactive workshop helps you develop your own feedback style, grounded in clarity, care, and psychological safety.

Leading Through Change

Learn how to guide your team through uncertainty and change with emotional intelligence. This session offers practical tools to support resilience, communication, and compassion during times of transition.

Developing Potential in Your People

Unlock coaching skills and growth-focused mindsets that help others thrive. You’ll learn how to hold meaningful development conversations and create everyday opportunities for learning, without a formal L&D programme.

Leading with Emotional Intelligence

Explore the power of EQ in leadership, from self-awareness to social connection. This session introduces core emotional intelligence skills and shows you how to use them to build trust, manage conflict, and lead more effectively.

Taming Your Inner Critic

Recognise the critical voice that holds you back and learn tools to quiet it. Through reflection and discussion, you’ll build greater self-awareness and walk away with practical strategies to build confidence, compassion, and inner resilience..

We help to get Solutions!

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Leadership & Coaching Skills

Elevate your HR role from administrative to strategic. This training empowers HR leaders with coaching skills, strategic thinking, and leadership presence to influence organisational growth and culture.


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Employee Relations & Engagement

Strengthen your approach to employee relations with tools to handle grievances, foster morale, and build engagement initiatives that matter. Learn how to create psychologically safe environments that drive retention and productivity.

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Custom HR Training Programs

Need something specific? We’ll collaborate with you to design a training program tailored to your organisations goals, culture, and challenges. Whether it’s onboarding support, policy training, or team-specific development—we’ve got you.


Training & Services

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Workplace Communication

Master the art of clear, compassionate, and effective communication. This training equips HR professionals with the tools to foster trust, navigate sensitive conversations, and build rapport across all levels of an organisation..

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Conflict Resolution

Learn proven techniques to de-escalate tensions, mediate disputes, and turn conflict into constructive dialogue. These workshops are practical, scenario-based, and rooted in emotional intelligence.

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Inclusive Hiring Practices

Create equitable hiring strategies that attract, evaluate, and retain diverse talent. We guide you through bias-aware job postings, inclusive interviewing techniques, and fair selection frameworks