Sweat the Small Stuff
I recently read The Diary of a CEO by Steven
Get the Basics Right First. Always.
HR is full of exciting new ideas right now:AI, Agile
The leadership behaviours we role model matter, and I’m learning too.
Like many HR leaders, I care deeply about wellbeing, resilience,
Why Empathy Isn’t Just a Soft Skill—It’s a Leadership Essential
At The Human Approach, we define empathy not just as understanding how someone feels, but actively creating the space for others to feel seen, heard, and safe. When leaders lead with empathy, they unlock trust, engagement, and collaboration. And in a world where burnout, disconnection, and quiet quitting are on the rise, that’s not just important—it’s essential.